Search function

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  • #1013403
    Lara Greenstein
    Participant

    Hi, the search function is not working in the admin side of events. If I’m in the backend adding and deleting events I cannot easily find the events – if i enter an event in the search field it shows no results.

    #1014122
    George
    Participant

    Hey Lara,

    I’m really sorry about this issue happening on your site – to get started on troubleshooting this issue, I unfortunately think the best step right now would be our complete set of conflict-testing steps described here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    I recommend this because, based on your System Information, there is no indication of a plugin-version issue; i.e. when I try to recreate this problem on my own site with the same versions of the Tribe plugins as yours, I do not produce this problem.

    Let us know if you can do those steps and, if so, what you find!

    Thank you,
    George

    PS
    I’m also really sorry about the delayed response here – we normally try to respond in 24 hours at most, and I “assigned” this issue to myself, but then it somehow didn’t show up in my support tools…really sorry about the delay!

    #1019280
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Search function’ is closed to new replies.