Scheduled Imports tab not showing

[cashoefman]

I am trying to delete a failing ical import but I can’t modify scheduled imports anymore, see screenshots attached (the first one is from your help website), the “Scheduled Imports” Tab is now showing up on my site…

[Andras]

Hello Cas,

Thanks for reaching out to us and I’m really sorry about that issue. Let’s try to figure that one out as I’m not quite sure what could be causing that.

As a first, try to access that page via entering the url manually. It should look like this:

http://yourdomain.com/wp-admin/edit.php?page=aggregator&post_type=tribe_events&tab=scheduled

Let me know if you are able to access it like that.

Next thing would be to run a test for conflicting plugins. Basically deactivate all plugins, leave only The Events Calendar activated and see if that solves it. If yes, then re-activate the other plugins one-by-one and check when the issue reappears. (Here’s a full guide on our recommended conflict testing: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ )

Let me know about the results.

Thanks and cheers,
Andras

[cashoefman]

First I tried to access the URL as you provided replacing “yourdomain” with thegallupcalendar that didn’t do anything (other than just defaulting to https://thegallupcalendar.com/wp-admin/edit.php?post_type=tribe_events&page=aggregator)

Next I deactivated all the plugins besides the modern tribe ones:

Same result as before, I don’t get the scheduled tab.

[Andras]

Okay, this is officially weird. 🙂 Thanks for checking that.

Although I don’t see it in your system information I take it that you also have the base The Events Calendar activated.

Usually that tab is hidden where there are no scheduled imports saved. You can check on the History tab if there really is a scheduled import.

What also you can try is to set up a new scheduled import (can be even on-demand) and see if then the tab appears.

If still nothing, then the next step would be manually re-installing the Tribe plugins.

1. Delete the old ones
2. Download the latest version from all (https://theeventscalendar.com/my-account/downloads/)
3. Upload the newly downloaded plugins either via FTP or Plugins > Add new > Upload
4. Activate them and check if the tab is there.

Although your settings and events should be safe, they don’t get deleted when deleting the plugins, it is still worth doing a backup of your site and database.

Let me know where this gets you.

Cheers,
Andras

[cashoefman]

Any updates on this, I am still having this issue…

[Andras]

Hi Cas,

Did you manage to check what I wrote to you before? Let me know the results and we’ll go further from there.

Thanks,

Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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