Saved tickets not visible on backend and frontend

[Apostol]

Hi,

I am using Events Ticket Plus but all the tickets that I create to a event are not visible on the backend and frontend

Here is a screenshot from the backend

http://screencast.com/t/m7D6PT3z

Here is a screenshot from the frontend

The plugins are updated to the last version.

I am running wordpress with Avada theme istalled.

https://drive.google.com/a/medicoservice.net/file/d/0B2VquJwqVxi-R2NwNlNrZExJbWc/view?usp=drivesdk

[Cliff]

Hi. Thanks for the screenshots to clarify what you’re referring to.

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket (e.g. after trying to create a new ticket in wp-admin)?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

If you don’t see any WP_DEBUG messages, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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