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Oops – thought this was going to be added to thread with title “Leaving stock blank doesn’t work”
Documentation that Bev referenced states:
Stock is the number of tickets that are available: if you leave this blank it is assumed that there is no limit and customers can buy as many as they would like. If you have a limited number of spots for your event, you’ll want to make sure to set this accordingly.This is also confusing because the ticket will save without a value in the stock field. After the first ticket is purchased, the system enters a negative number (-1 if one ticket purchased, -2 if two tickets were purchased and so on). At that time, no more tickets can be purchased in the front end.
Good evening Betsy and welcome back!
Thank you for reaching out to us.
We are sorry to hear that leaving the stock blank does not work on your site.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
On my end, I am not able to reproduce this issue for now.
Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?
Hang in there as we figure this one out.
Best regards,
Geoff B.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
- The topic ‘Leaving stock blank doesn’t work – same issue’ is closed to new replies.