Sales issue-paid twice

[sen03001]

I am looking for assistance in getting a refund for 2 aggregator event products being added. i purchased the product on the mobile site and I am positive that I changed the number to only 1, however when I received my receipt it was for two. I don’t need two, I only need one. I really would appreciate a refund.

Thanks!

[George]

Hey there,

We can certainly help straighten this out!

Use the refund form here to apply for refunds, and we will process the refund for the erroneous duplicate purchase promptly! 😀

? https://theeventscalendar.com/knowledgebase/refund-policy/

Cheers!
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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