RSVP public attendees list: attendant, who will not attend the event, are listed

Home Forums Ticket Products Event Tickets Plus RSVP public attendees list: attendant, who will not attend the event, are listed

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1300416
    Dirk
    Participant

    Hello!

    When someone fills in the RSVP, but will NOT attend the event, will though be present in the public list. The email he receives, is correct.

    Is this a bug, or did I do something wrong?

    Dirk

    #1301455
    Geoff B.
    Member

    Hi again Dirk,

    The behaviour you are describing seems a bit suspicious.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Could you also please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Hang in there!

    Geoff B.

    #1301619
    Dirk
    Participant

    Hello Geoff,

    The issue is already solved, thanks to your solution you sent me in another reply.

    Thnx!

    #1301756
    Geoff B.
    Member

    Hey Dirk,

    I am super stoked to hear that!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘RSVP public attendees list: attendant, who will not attend the event, are listed’ is closed to new replies.