Good evening Sylvia and welcome back!
Thank you for reaching out to us.
I would love to help you with this topic.
Just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues.
We unfortunately do not provide complete support for customization.
With that in mind, what you will want to do is to put a conditional in place based on the ticket count.
You can read about that here: https://theeventscalendar.com/customizations/
If coding is not really your cup of tea, you could always hire one of our recommended customizers to do the customization for you.
I wish I had a better answer for you, but for now it’s the best one I have unfortunately.
Best regards,
Geoff B.