RSVP function provides different reports for different admin users

[Jo]

Disclaimer: We have Events Calendar Pro, but the free version of the ticket plugin. However, it looks like the reports are the same between the two ticketing versions, so this may apply. It’s definitely a bug, or at least extremely odd.

Two admin users are checking the attendee reports. Neither is the event author. One user can see the ticket type and security code; the other cannot. Screenshots are attached.

The two of us are using the site in the same condition – same plugins activated, etc.

I thought of some possible data that might help, and am checking with the other user for info. My system is a PC, Win 7, Chrome browser. I’m not sure what his is, but that might have some influence.

Anyway, I’ll send along that data as soon as I get it.

In the meantime, if you have any ideas on what could be causing this, I’d love to hear them.

Thanks!
Jo

[Jo]

We ran other test.The other admin can see the full report if he logs in as me.

I did set the site up, but am completely mystified as to why there should be a difference in the reports shown between us.

Any ideas would be welcome.

Thanks,
Jo

[Hunter]

Hey, Jo!

All that sounds strange indeed! Before we test much further, can you please review our Testing for conflicts guide and reply back with your findings? Thank you and enjoy the rest of your evening. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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