RSVP Free/Sold Out

[suzinoyes]

I have Events Calendar Pro, Community, Aggregator, and now Tickets (not plus).
I need to get rid of the “free” tag in both places – the preview and page. Plus, on the preview it saying it is sold out even when I had 9 spots left. I have used all the CSS code I could find in the forums to get rid of free.

[Geoff B.]

Good evening Suzanne and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I need to get rid of the “free” tag in both places – the preview and page.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/GeoffEW/b440feef873af841d023c0bf0839e93f

But first to be extra safe, before making any changes to your functions.php file, you should make a backup of that file.

Plus, on the preview it saying it is sold out even when I had 9 spots left.

That part is quite odd. Yikes!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, can you tell me if:

1. In the backend, the number of spots remaining is correct ?
2. You cancelled or refunded any of the tickets ?
3. You are using global stock options ?

Hang in there!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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