RSVP error 500

[Mitchell]

The RSVP function isn’t working. All attempts to file an RSVP end up in ERROR 500. Client is desperate, please help!

[Patricia]

Hey Mitchell,

Thank your for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that!

I believe that in your specific case there’s a theme or plugin conflict generating this 500 internal server error.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

I would also suggest you to enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while recreating this 500 internal server error. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

If you have any other questions in the meantime, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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