RESERVATION CALENDAR ISSUE

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  • Author
    Posts
  • #1207009
    CARLOS
    Participant

    I have bought the plugin events calendar pro and I have a problem with the reservations.

    When I make a reservation in the calendar, the form redirects to a different post ID. This also causes the email to be sent with the wrong info.

    It looks like there may be something wrong with the redirection process, because the confirmation page shows a different URL and slug.

    The reservation calendar page is only visible for register users.

    #1207992
    Geoff B.
    Member

    Good evening CarlosĀ and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear that your reservation form is not functioning as expected.
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, would it be possible to get the URL of an example where this happens ?

    Hang in there!

    Best regards,

    Geoff B.

    #1209039
    CARLOS
    Participant

    This reply is private.

    #1209330
    Geoff B.
    Member

    This reply is private.

    #1217445
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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