Request for refund and cancelation

[Adrian Twarog]

Hello The Events Calendar,

We would like to request a refund for the Eventbrite Tickets plugin purchased earlier this month. Due to the nature of the client we performed work with, it was not the correct use for this situation.

I have completely uninstalled and removed the plugins from the site at enablewa.org.au

Thank you

[Courtney]

Hi Adrian

We can certainly do that. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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