Request for Refund

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  • August 31, 2017 at 12:26 am #1342930
    dwea
    Participant

    I believe we only need the Events Calendar, not the Pro version, but I was under the impression I needed to update the license key in order for either to work. I figure out how to update the plug-ins and would just like to continue with the basic version. I just placed the order for the Pro renewal and would like a refund.

    Thank you!

    August 31, 2017 at 5:15 am #1342990
    Courtney
    Member

    Hi Britton

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    September 22, 2017 at 9:35 am #1353518
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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