Good evening Delinda and welcome to the Events Calendar forum!
Thanks so much for getting in touch!
I’m afraid that we’re not equipped to provide email or phone support. Even to our premium forums members.
At the time of writing, support is provided:
- In the wordpress.org forums for our free plugins users: https://wordpress.org/support/plugin/the-events-calendar
- In our premium forums for our premium add-ons customers.
But, the good news is that you are still welcome to consult this forum and all our premium forums to your liking and browse it for solutions, snippets and tutorials.
In fact, I would start by taking a look here: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/. Following this guide (and the linked ones should allow you to accomplish a solid calendar setup.
If you’re a current premium license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
Best regards,
Geoff B.