Reporting and tracking

[Lisa Merriam]

We are trying to migrate from Eventbrite and need these features in our new solution. Does Events Tickets Plus do these things:
Manage/Report Registrants vs. Attendees
Robust Reporting: Like attendance rate by price by event type
Mobile app to view paid registrations, check people in and sync with arrival tim
Text ticket delivery
Text ongoing messages with images from mobile device (we had an event meeting at a ball park and needed to text attendees at the venue on the spot to help them find our meeting spot)
Social share by attendee when they register
Tracking links to measure response to outreach methods
Push promote on Facebook and LinkedIn Groups pages

[Nico]

Hi Lisa,

Thanks for reaching out to us and for your interest in our products 🙂

I’ll reply to each question below, although I’ll probably need some clarification for a few of them:

Manage/Report Registrants vs. Attendees

Not sure what the difference would be. You mean people who said they were going to go vs the people that actually went to the event.

Robust Reporting: Like attendance rate by price by event type

In this article you’ll see the attendee / orders options → Tickets: Managing Your Orders and Attendees

Mobile app to view paid registrations, check people in and sync with arrival tim

Unfortunately there’s no mobile app for this. The article linked in the answer above shows how QR check-in works in our plugin.

Text ticket delivery / Text ongoing messages with images from mobile device (we had an event meeting at a ball park and needed to text attendees at the venue on the spot to help them find our meeting spot)

We don’t provide any tool to send texts to attendees or any way to bulk communicate with them.

Social share by attendee when they register

This can be custom coded easily but not a default option.

Tracking links to measure response to outreach methods

Not an option of our plugins.

Push promote on Facebook and LinkedIn Groups pages

Not sure what you mean here. Create ads in those networks or just share the event?

Overall it doesn’t sound like our plugin will cover all functionality you expect. But probably the best to know if our product will work for you is to actually try it out. While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know about it,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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