Reoccurring Event Exclusion Issue – NZ Time Zone

[City]

Hello,

A quick note to let you know the issues from the support post linked below are still persistent
in the latest update.

Reoccurring Event Exclusion Issue

[Barry]

Thanks for contacting us — I’m sorry to hear you are still experiencing difficulties.

Right off the bat, though, and using our latest releases, I was unable to replicate the same issue. Here’s what I tried:

• Set the site timezone to Auckland
• Created a new event taking place weekly on Tuesdays for 15 weeks (event timezone: also Auckland)
• I set up an exception per your previous topic – monthly on the second Tuesday

The second Tuesday of the month was indeed excluded. That makes me wonder, is the problem in relation to recurring event series generated before you upgraded to our most recent versions – and can you replicate the same thing with a new event?

Thanks for your patience while we look into this 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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