Removing venue on event and saving does not save.

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Home › Forums › Calendar Products › Events Calendar PRO › Removing venue on event and saving does not save.

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  • April 28, 2018 at 2:40 am #1518349
    otherness
    Participant

    Hello, this seems like a possible bug:

    When I edit an event and remove a venue, so that the event has no venues associated with it, I press update on the event and after the page update the venue is still showing in the admin event page.

    I have done this multiple times, but cannot remove the venue from an event.

    April 30, 2018 at 4:43 am #1518995
    Jaime Marchwinski
    Keymaster

    Hi Russell,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    May 1, 2018 at 1:00 am #1519843
    otherness
    Participant

    This reply is private.

    May 1, 2018 at 5:01 am #1519960
    Jaime Marchwinski
    Keymaster

    Hi Russell,

    I’m sorry to hear you are experiencing this problem.

    Unfortunately, I could reproduce the same issue on my end. I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

    I will set this thread’s status as “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

    We apologize for the inconvenience and we appreciate your patience while we work on this.

    Please let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    May 10, 2018 at 5:45 am #1527120
    Victor
    Member

    Hi Russell!

    Just wanted to share with you that a new release of our plugins is out, in which this bug is no longer present due to some other improvements made in the code.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-6-may-2018/

    We appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    May 17, 2018 at 3:05 am #1532599
    otherness
    Participant

    Thank you, working now.

    May 17, 2018 at 4:01 am #1532643
    Jaime Marchwinski
    Keymaster

    Glad we could help, you are welcome back in our support forums any time!

    Since you marked this thread as Resolved, I am going to close this thread.

    Have a great week!

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