Refund Request Please

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  • Author
    Posts
  • #1298783
    Knoxville
    Participant

    Purchased Event Calendar Pro and did not realize ticket functionality was not included and requires an additional purchase. This puts it outside our budget sadly.

    #1298792
    Courtney
    Member

    Hello

    I’m sorry to hear that. Is it essential that you have the features of Events Calendar Pro and Event Tickets Plus?

    You can use Event Tickets for free, and if you don’t need the features of Events Calendar Pro, we could just swap it out for Event Tickets Plus. To do that, please send an email to support [at] theeventscalendar [.] com.

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    #1317451
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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