Refund Request

[Robert Gaynor]

Dear Sir/Madam,
I purchased your ticket plus plug in on Monday and I can’t get it to do what I need it to. I have to use a different product that I have already purchased. I was looking on your website to see if you had a refund policy but couldn’t find one. I would like to request a refund and deactivation of the plug in license. I have already removed the plugin from the website.
Thanks
Rob

[Geoff]

Hi Rob,

I’m so sorry to hear our plugins will not work for your site, but I’d be happy to help you out with a refund.

To get started, will you please fill out the form located here:

Refund Policy

That will provide us with all the information we need to process the refund as quickly as possible.

Thanks so much!
Geoff

[Geoff]

Hey Rob and hope you had a great weekend! I see my last reply was marked as the correct answer. I’ll go ahead and close this thread but definitely let us know if you had any troubles with the refund process at all and we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

Posts