Refund request

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This topic has 2 replies, 2 voices, and was last updated 8 years ago by Javier.

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September 18, 2018 at 8:29 pm #1624956

Javier
Participant

I bought the Event Aggregator twice and I found out that it no longer import Facebook event, so I want a refund.

September 19, 2018 at 10:51 am #1625593

Courtney
Member

Hi Javier

Do you have another account with us? It looks like your existing license was expired and not renewed. We’d be happy to offer 30 refund for a current license if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

September 19, 2018 at 11:54 am #1625672

Courtney
Member

Hi Javier

I see you’ve gotten this resolved at https://theeventscalendar.com/support/forums/topic/i-accidentally-bought-the-event-aggregator-twice/.

I’ll close out this thread for now but let us know if you have any other questions.

Thanks
Courtney 🙂
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