Refund policy

[frifugl]

Hello. Is there anywhere I can read your policy for refunds ?
Haven’t heard from you at all since the request was sent, how long does it normally take to hear back from you on refunds?

Best regards
Ketil Berg

[Courtney]

Hi Ketil

So sorry about the lack of response. We haven’t received your request. Can you resubmit again and if you do not get a confirmation message, please let me know within a day.

https://theeventscalendar.com/knowledgebase/refund-policy/

Thanks
Courtney 🙂

[frifugl]

I send the form, but don’t get any confirmation email. Isn’t there some other way?
The invoice number is #1547207 and I would like a refund please, or a way to request a refund that works better.

[Courtney]

Hi Ketil

I’ll share this information with our refunds representative. In the meantime, can you please resubmit a form and let me know if you haven’t received an immediate confirmation email that the form was submitted?

Thanks
Courtney 🙂

[Courtney]

Hi Ketil

We have refunded your order. You should see the balance reach your account within 5-10 business days.

Thanks
Courtney 🙂

[Author]

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