Refund of community tickets due to wrong purchase

[gavlekommun]

Hi!

I just bought Community Tickets for my company multisite. Just as i started installing it i realized all the extra plugins needed to make it work. The only feature we where looking for was the ability to add reservations on cummunity events and this creates to much overhead. We have decided to make our own solution for this and i was wondering if it is possible to refund the plugin?

Regards Joakim Silfverberg

[Courtney]

Hi Joakim

So sorry for any mix up. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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