Refund for events calendar pro

[Kaya]

Hello, I purchased the events calendar pro and it wiped out my website when my developer was installing it. Even though we did extensive research and thought it would work for my website, but it turned out being completely incompatible and we can not use it. I am requesting a full refund. Thank you very much. Kaya

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/refund-request-12/

[Andras]

Hello Kaya,

Thanks for reaching out. I’m sorry you had issues with our plugin.

That certainly is unusual what you described, that shouldn’t be happening at all.

If you would be willing to give us a chance to help you with the issues you are experiencing with out plugin, then we’d be happy to help you.

Of course, if you would still like a refund, you can submit your request on the refund policy page and one of my colleagues will process it.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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