Refund for double entry!

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  • July 8, 2016 at 2:00 am #1137138
    Joe
    Participant

    Hey guy’s,

    Just realized that I paid twice for the same product (“Event Tickets Plus”) yesterday: Order: 1136866 & 1136853.

    I’m using 1136866 so I want to keep that in tact. However, can you please refund the other one (1136853) as obviously it was a mistake.

    Thanks
    Joe

    July 8, 2016 at 6:01 am #1137187
    Nico
    Member

    Hi Joe,

    Thanks for reaching out and sorry to hear about this double purchase.

    Please use the refunds form in our Refund Policy page. That will reach our inbox shortly and someone from the team will actually process the refund or ask additional questions if needed.

    Please let me know if there’s anything else I can do for you,
    Best,
    Nico

    July 23, 2016 at 9:35 am #1143379
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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