Refund – Events Tickets Purchase Not Suitable

[Priscilla Silcock]

Hello, I would like a refund. I recently Purchased Events Tickets and it is not suitable.

How do I contact the company for a refund please?

[Courtney]

Hello Priscilla

I’m very sorry we couldn’t meet your needs.

We do offer 30 day refunds. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney

[Priscilla Silcock]

Thank you Courtney, I have filled in the refund form for order #1316282. Can you confirm this has been processed and advise when the refund will be paid please?

[Courtney]

Hi Priscilla

It looks like we are waiting for a response from you to our email on July 13th. Please double check your spam inbox for that.

Thanks
Courtney 🙂

[Priscilla Silcock]

Hello, I cannot see an email in my Spam folder and have not received a refund after filling in the form. Any advice as to why the hold up?

[Courtney]

Hello Priscilla

It’s been processed and you will see those funds returning to your account in no more than 5-10 business days.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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