Refund

[besouro]

I have been trying to get in contact with your office for four days now ans I gotten no response. I would like a refund if you cannot assist me with my issue.

[Courtney]

Hey there Bryan

First, I must apologize for the delayed response time. That said, we aim to respond to all forum posts within a 24-48 hour weekday timeframe per our Scope of Support / Terms. It looks like all your requests have come in less than 48 hours ago. I will ping the staff assigned to one of your tickets to try expediting that for you.

We will do our best to respond to your other requests ASAP.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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