Refund

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  • August 23, 2017 at 6:35 pm #1339466
    Kelli Bolton
    Participant

    Hello, can I please get a refund on my purchase… The plugin did not work correctly.

    I purchased it yesterday.

    Thanks, Kelli

    August 24, 2017 at 6:50 am #1339699
    Courtney
    Member

    Hi Kelli

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    However, I went looking for any support threads you might’ve opened to help figure out what about our plugin didn’t work correctly. I’d really love to help you through any conflicts. Can you share what didn’t meet your needs?

    Thanks
    Courtney 🙂

    September 15, 2017 at 9:36 am #1349787
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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