Refund

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  • This topic has 3 replies, 2 voices, and was last updated 9 years ago by Kyle Held.
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  • July 24, 2017 at 9:13 am #1325362
    Kyle Held
    Participant

    Can you please issue a refund for this purchase? I know it’s been awhile, but we thought this had been taken care of already and didn’t notice until we logged in today to purchase another extension.

    We purchased this extension on behalf of a client before realizing that none of their feeds are actually compatible with the plugin, so it was never used. We thought we requested this the week it was purchased, but can’t find any record of it.

    July 25, 2017 at 8:51 pm #1326163
    Jennifer
    Keymaster

    Hi Kyle,

    I’m sorry to hear Event Aggregator isn’t working out for you! Our refund policy applies to the first 30 days after the initial purchase, but you can go ahead and submit a refund request through this form. Please let me know if you have any questions.

    Thanks,

    Jennifer

    August 16, 2017 at 9:36 am #1336121
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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