Refund

[Alexander]

Sorry, I thought buying PRO would provide what I needed but somehow it made my entire setup worse. It’s probably the plugins themselves that cause the problem but instead of dealing with a forum I just changed my site layout to avoid using an event plugin. I don’t need the PRO version so could you please issue a refund?

[Courtney]

Hi Alexander

I’m sorry we weren’t able to meet your needs. If there is anything else that you need support with, please do ask.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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