Refund

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  • September 9, 2018 at 8:49 pm #1617228
    elizagalevi23
    Participant

    I would like to know how to request a refund for the plugin I just purchased. We ended up not using the plugin on our site as it did not have the features we needed. Thank you

    September 10, 2018 at 6:49 am #1617475
    Courtney
    Member

    Hey Levi

    So sorry to hear we aren’t able to meet your needs at this time. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    October 2, 2018 at 9:35 am #1635515
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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