Recurring events wont stop :(

[Austen Espeut]

Despite ‘Create recurring events in advance for’ being set for 15 months they just keep getting churned out.

[Hunter]

Hey @austen,

Sorry to hear about the issue! I unfortunately cannot recreate issues with recurring events as you describe, but I’d be happy to investigate this so that we can see what’s going on.

To help us investigate, can you do the following things?

1. Please share a screenshot of the complete ‘Time & Date‘ section of the problematic event on its edit screen. This is the section of the edit-event screen where the recurrence information is located.

2. Can you confirm if this issue only seems to affect a certain recurring event, or certain recurring events? Or does it seemingly affect ALL recurring events? If only one event or a few, can you share links to these specific events on your site?

3. Last, but certainly not least, can you post your complete, un-edited System Information as a private reply?

I look forward to your response and have a good day.
Cheers!

[Austen Espeut]

This reply is private.

[Hunter]

This reply is private.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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