Recurring Events – View more not working

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  • #1235995
    James
    Participant

    When creating a recurring event, when viewing the calendar and clicking “Find out more” link, the link does not work. If it does take you somewhere, its the completely wrong page or it just does nothing.
    How can I fix this?

    The site is https://5churches.co.uk/benefice-events/

    #1239168
    Barry
    Member

    Hi Josh,

    Thanks for contacting us and I’m sorry to hear you’ve been hitting up against some difficulties.

    That does seem pretty odd … I also notice that many of the tooltips within month view don’t appear to be displaying as expected. Can you confirm if any modifications have been made?

    I also wonder if you’d be able to perform our regular troubleshooting steps? You don’t necessarily have to cause disruption to your live site in order to do this. A good alternative is as follows:

    • Create a test site – which can be as simple as a fresh WordPress installation in a subdirectory (most hosting control panels make it really fast to get a fresh install up and running in this way)
    • Install nothing except the latest versions of The Events Calendar and Events Calendar PRO
    • Create a fresh set of recurring events — do you encounter the same problem? If you do, please pause and link us to the test site before making any further changes
    • Assuming you don’t hit any problems at this stage, begin adding the same plugins and ultimately the same theme that you use on your live site, periodically creating fresh sets of recurring events to test against
    • By doing this, are you able to identify any conflicts with other components?

    I hope that makes sense and let me know how you get on!

    #1252411
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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