Recurring Events – Ticket Pool Display

[Saskia Lund]

Hello there!

I am currently working on a website project where I make use of the Event Calendar (and Pro), Event Tickets (& Plus with WooCommerce Tickets) features.

So far everything is going smoothly, except for one issue that I ran into:
the global ticket pool that applies to all recurring events of a series, does not show up on any other single event page except the one that has been created first within this series (from where I selected recurrance rules).
I guess I am making some mistake when using the get_the_id

Maybe someone could give me a hint, where to look for a solution.

Thanks!

[Geoff B.]

Good evening Saskia and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

As you might have found out already, we currently do not support tickets for recurring event.
That being said, we are working hard at making this feature work properly and offer different options on how it works.

If all goes well, we would like to be able to release this feature by the end of the year.

In your specific case, if I understand correctly, it sounds like you might be using some kind of custom template. Can you confirm ?

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, can you tell me if you have the same behaviour with a default WordPress theme such as twenty-fifteen ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts