Recurring events not working

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  • #1166572
    bresciauc
    Participant

    Hi there,

    We are trying to setup a few recurring events on our calendar, but it doesn’t seem to allow us to do so.
    Each time we setup an event and set the recurrence, and try to save. We get a message saying ‘You must select a recurrence end date’ however there is no option for us to set this.

    Attached are two screenshots as reference.

    Can you please let us know if there are any additional fields that we are missing which we should be filling in for this to work.

    Thanks!

    #1166718
    Hunter
    Moderator

    Hello and welcome back,

    The first step in this instance is to review our Testing for conflicts guide and reply back with your findings. I also notice you’re running outdated versions of both TEC and PRO. Are you able to update to the latest versions? This may be a contributing factor. Let me know the results of your testing and we’ll pick up from there.

    Thank you again and enjoy the rest of your evening. Cheers!

    #1175466
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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