Recurring Events No Page Found – Dates pulling in Permalink

[Ellesor Holder]

Hi,
I have tried all the troubleshooting and info on the site for recurring events but we continue to have Page Not Found. I have noticed that when I create a new recurring event, the permalink pulls the ending date of the event, for example, 2017-10-22. It has the name at the end of the permalink but once I Publish it pulls the date and then it is Page Not Found. One time events or week long events work but recurring events don’t and I think it has to do with pulling the end date of the original event with start and stop date. Please help with this issue as we have tried everything possible.

Thank you!

[Patricia]

Hey Ellesor,

Thank you for reaching out to us!

I’m sorry to hear that you are having problems to display your recurring events, let me help you to solve this.

Could you please make sure that both The Events Calendar (TEC) and Events Calendar PRO (ECP) are up to date (latest versions are 4.6.1(TEC) and 4.4.18(ECP))?

After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it).

Be sure to clear your site cache and browser cache after this change.

I hope this helps! If for some reason the issue persists after the plugin update and the permalink flush, please share your system info with us and we will be glad do further investigate your case!

Best Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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