Recurring events duplicating over and over again after editing, removing expired

[Todd May]

Every time we edit a Recurring event – it replicates it’s self up to 7 times – adding hundreds on copies over the span of the event – this happens when we attempt to remove expired days.

On that note – what is the best way to remove expired events from Recurring events?

Can’t keep dealing with this… it happened several versions ago, Got fixed and now it’s back in this version – we have sites with thousands of events – I can’t risk this happening again!!!

Before asking – I reverted to theme twenty six – and opened the calendar to find 4000 duplicates – had to use bulk removal plugin to get them out.

Help – Todd

[Todd May]

It also appears that all we have to do is open an existing Recurring event – I just oped on and it replicated X8. Just by opening it!

Todd

[Todd May]

I disconnected Event Aggregator license – had not used it – but just in case.. Todd

[Jaime Marchwinski]

Hi Todd,

Thanks for reaching out!

I’m sorry to hear that you are experiencing this issue!  To start off, you can go to Events Settings < General and alter the “Clean up recurring events after” setting and the “Create recurring events in advance for” setting in order to better control your previous and future events.

In addition, you may be interested in our Recurring Event Cleanup Tool:

https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/

Does this issue only happen with one event or all recurring events?  Does this occur with old recurring events, or with a brand new recurring event as well?  If you haven’t done so already, please test the same scenario with a new test recurring event and let me know the results.

Also, could you please take a screenshot of your recurring events rules for an event where this issue occurs so that I can try to replicate?

Please let me know if you have any other questions along the way!

 

Thanks,

Jaime

[Todd May]

I had to remove this plugin from the site – could not wait 3 days for a reply – Sorry Todd

[Jaime Marchwinski]

Hi Todd,

I’m sorry to hear that you had to remove our plugin in order to get things working on your site.

Since you marked this thread as resolved,  I am going to close this thread.

If you have any other issues, please feel free to open up a new thread.

 

Thanks,

Jaime

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