Recurring events double entries and exclusion not working

[Stefanie]

Hello,

I hope you can help me determine if my problem is user error or if it’s a bug. I’m trying to enter in an event that occurs every 2nd and 4th Tuesday of every month except for November and December. In the first attachment, you can see what Recurrence Rules and Exclusions I entered.

Once I publish the event, I get weird results. A total of 62 entries are created. The other two attachments show these 62 results. In the first page of results, I added red circles over the duplicate entries.

• From January 2016-May 2016 it creates 4 entries for the 4th Tuesdays of every month.
• Then starting on June 2016 only 3 entries are created for the 4th Tuesdays of every month.
• Starting July 2016, the 2nd Tuesday entries cease to exist.
• After October 2016, the 4th Tuesdays start working correctly and only one entry is created
• The green circles on these results show that the November and December entries were still created even though I added the Exclusion rule

Did I perhaps enter in the wrong rules for what I’m trying to achieve?

I should note that I entered in another event with similar settings (2nd Sunday and 4th Sunday) and I get similar results. Also, I always wait until the recurring events progress bar turns green before I navigation away from the page just as a precaution.

Any insight into this issue would help immensely.

Please let me know if you need further information from me.

[Stefanie]

This reply is private.

[Hunter]

Hey Stefanie!

Thank you for being so in-depth and including screenshots with your initial post. We are unfortunately unable to log into customer sites, but I’d still be happy to help out 🙂

Can you please review our Testing for conflicts guide to see if you can reproduce the issue? Let me know how it goes and we’ll move onto the next step.

Thanks again and have a wonderful evening. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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