Recurring events / Daylight Savings

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • March 10, 2016 at 3:20 pm #1087510
    Josh
    Participant

    Hi, I’m having the same problem as outlined here:

    Events Calendar Pro Daylight Savings Time Issue

    Any update on the timing on a fix for this?

    March 11, 2016 at 7:07 am #1087719
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    We have a ticket to look at this again, but it was suppose to be fixed in 4.0

    I tested with the latest version and I was not able to replicate the bug.

    Do you know when you created the events?

    Can you provide the date, times, and recurrence details of the event that is causing the issue.

    Let me know and we can go from there to resolve this.

    Thanks

    March 11, 2016 at 8:00 am #1087741
    Josh
    Participant

    This reply is private.

    March 11, 2016 at 9:06 am #1087804
    Brian
    Member

    Hi,

    Glad it is working after going back in to reedit the events using the Edit Upcoming option.

    It should not come back, we are working to confirm this is fixed or fix it and creates tests to confirm that in our coding.

    I added you to our bug report and we will update this ticket once that is included.

    Thanks

    March 14, 2016 at 2:11 pm #1088785
    Leah
    Member

    Hello,

    Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

    Best,
    Leah

    March 16, 2016 at 4:22 am #1089585
    Tom Farr
    Participant

    Any update on this fix? We are facing huge headaches with all of our recurring events since DST went into effect.

    March 16, 2016 at 8:20 am #1089685
    Brian
    Member

    Hi,

    I do not have an update for this issue at this time.

    Are you able to edit the upcoming events to fix the time?

    I am not sure even with a fix it will change the existing events that might have different times.

    March 17, 2016 at 3:47 am #1090170
    Tom Farr
    Participant

    Yes, the work-around worked well for us. Good luck solving this issue!

    March 17, 2016 at 5:16 am #1090196
    Brian
    Member

    Great glad that helps get the information correct.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    May 20, 2016 at 7:40 am #1116980
    Brook
    Participant

    I just wanted to thank you once again for reaching out to us about this. We just released a new version of The Events Calendar and all of its addons that contains a fix for this.

    Our blog post with the full details: The Events Calendar 4.1.4 and premium add-ons

    We recommend updating as soon as you can to get the latest patches. Please let us know if this fixes the bug you have been experiencing or if you have any follow up questions. Thank you again!

    – Brook

    June 4, 2016 at 9:35 am #1122504
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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