Recurring Events Creation or Deletion Crashes Website

[va3xft]

Hello,

I have a wordpress website using v4.4.2 and The Events Calendar Pro 4.1. and whenever I create recurring events or delete them, my website crashes and becomes unavailable. After a few minutes, it will return again and if I execute the same create/delete task again, the website will crash again.

Any ideas on how to correct this?

Thanks!

Don

[Nico]

Hi there Don,

Thanks for reaching out to us on this, and sorry to hear about the issue.

I see you are a long-time licence holder, does this started to happen now or is it an ongoing issue? It would be great if you could share your system information with me so I can check if everything looks right on that end. Also a screenshot of the recurrence setup in the back-end will be nice to have.

Are you able to reach the server error log and see if there are any PHP errors in there? Do you have a local copy of the site or a staging/dev environment where you can test for this as well?

Please let me know about it,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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