Recurring Events – Can't edit single occurance

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  • #62499
    Jann Mirchandani
    Participant

    Not off to a great start. 🙁

    I am able to create a recurring event but cannot edit a single occurrence of the recurring event, which is why I went with the PRO version.

    I go into the specific event occurrence and make a change and select “update”. I get a popup with the option to change just this occurrence or all events but I can’t select it nor can I select anything on the page. It looks like there is an overlay across the entire screen…

    To get out of it I have to either close the page or click the Browser’s “back” button.

    I’ve tried this in Chrome and FF…
    I’ve deactivated plugins
    I’ve reverted to the default WP theme

    #62520
    Barry
    Member

    Hi Nanette,

    Unfortunately this is a known bug and ought to be released in a forthcoming maintenance release.

    In the meantime, can you try the fix suggested by our developer Jessica as outlined here? https://theeventscalendar.com/support/forums/topic/recurring-event-prompt-dims-screen-and-is-unclickable/#post-59303

    Thanks!

    #62633
    Jann Mirchandani
    Participant

    That did the trick! Thanks so much. Saved me from a minor panic attack! We went with this plugin so we could edit individual events in a recurring series.

    #62635
    Jann Mirchandani
    Participant

    I know you are still working on the recurring events issue. Any idea how long that will be? That’s kind of a big deal for this client….

    #62645
    Leah
    Member

    Hey Nanette,

    Yes, we are still working on this. I understand that this can be a huge pain, but we need time to fix the issue and test it thoroughly. We’re hoping to have it fixed in our next maintenance release, but I don’t have a guaranteed release date for that. It will hopefully be before the end of September. Thank you for your patience!

    ~Leah

    #980316
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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