Recurring Events broken – URL producing 404 Page Not Found

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  • November 17, 2017 at 7:30 am #1385563
    Deiren Masterson
    Participant

    Have both Calendar Pro and Community Events licenses which I recently renewed.

    Recurring Events is broken.
    Produces a URL with date on end that leads to a 404 Page Not Found error.
    ex. staff-event/united-way-raffle-exciting-prizes/2017-11-23/

    I have attempted your “Flush Permalinks” solution but it does not fix the issue.

    Permalinks are set to Post Name.
    I will not try to change it to default because I know I will break my site.
    The plugin is supposed to work with Post-Name selected.

    November 20, 2017 at 5:43 am #1387078
    Patricia
    Member

    Hey Deiren,

    Thank you for reaching out to us! I’m so sorry to hear that you are having problems with your recurring events! Let me help you to solve this!

    As I can see from here you are running outdated versions of The Events Calendar (4.6.1) and Events Calendar PRO (4.4.2). The latest versions are 4.6.5 and 4.4.19. The permalink logic for recurring events was moved from The Events Calendar to Events Calendar PRO on version 4.4.14, so it could be the cause of the issue you are experiencing. You can download the latest version here.

    After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to further investigate your case.

    Cheers,

    Patricia

    November 20, 2017 at 5:46 am #1387083
    Daniel Franklin
    Participant

    Yes, that worked.

    November 21, 2017 at 3:20 am #1387865
    Patricia
    Member

    Hi Daniel,

    Welcome to our forum! I’m glad to hear that this tip helped you to solve the problem 🙂 Hopefully everything is working as expected for Deiren as well!

    If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    December 13, 2017 at 8:36 am #1404617
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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