Recurring Events are repeating the same day and not stopping at the date set.

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  • Author
    Posts
  • #1136980
    Tyler
    Participant

    Ever since your update, recurring events are absolutely haywire. If I set an recurring event for July 7th to recur every Sunday through September 4th. It creates A TON of duplicates and goes before and after the dates I stated when creating the event. I have had to go into the actual database and clear out the entire calendar entries as it messed the whole thing up. This needs to be fixed ASAP.

    #1137205
    George
    Participant

    Hey @Tyler,

    I’m really sorry to hear about this! I cannot recreate issues with recurring events as you describe, but am happy to investigate this so that we can see what’s going on.

    To help us investigate, can you do the following things?


    1. Please share a screenshot of the complete “Time & Date” section of the problematic event on its edit screen. This is the section of the edit-event screen where the recurrence information is located. I know you describe the recurrence in your post above, but seeing the exact configuration is important just to confirm and so that we can recreate things exactly (for testing). As an example of the type of screenshot I am referring to, here is a screenshot of the “Time & Date” section of an event on my own site → https://cloudup.com/csUNd9JZAWY

    If you share a screenshot like that, then it will be very helpful!


    2. Can you confirm if this issue only seems to affect a certain recurring event, or certain recurring events? Or does it seemingly affect ALL recurring events? If only one event or a few, can you share links to these specific events on your site?


    3. Last, but certainly not least, can you post your complete, un-edited System Information to this thread? You can click “set as private reply” before submitting that reply if you would like to keep that information hidden from the public (so that only you and the support team here can see it). Here is how to post that information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/


    If you can provide these details, it will help us investigate this and work towards a fix.

    Thank you!
    George

    #1137363
    Tyler
    Participant

    I have attached screen shots.

    I have disabled every plugin but the events calendar and tried it again and it still isn’t working right. If I create and event from July 10th to September 4th and to recur on every Sunday, then it should only create 9 posts. However, it is creating 33 posts with duplicates. If I go in the “all” event and edit a time, then it just ends up creating more and more events until the list is over a thousand. I had to go into the actual database to get rid of the posts.

    #1137761
    George
    Participant

    Hey Tyler,

    Thank you for this!

    1. Can you post your System Information as well? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    2. Can you confirm if this happens with ALL recurring events regardless of their configuration; or does it only seem to happen with a few specific events?

    Thank you,
    George

    #1138170
    George
    Participant

    Hey Tyler,

    About half an hour ago we published version 4.2.2.1 of Events Calendar Pro—this includes a fix for these issues.

    Please try updating to this version of Events Calendar Pro (while making sure that your version of The Events Calendar is up-to-date at version 4.2.2, as well).

    This should prevent the problem from happening again. If you have many instances of recurring events that you want to delete, I’d recommend searching for a free “bulk deletion” plugin on WordPress.org. There are many options—choose one that looks right to you, and it should help with the process of deleting many events at a time.

    Let us know if the update helps!

    Thank you,
    George

    #1139879
    Tyler
    Participant

    I have updated to the new version and it is still happening. I have even junked my WordPress Site files and started over fresh. I have noticed an error in the debug log that is as follows.

    tribe_get_events was called with an argument that is deprecated since version 3.8! Setting eventDisplay to ‘upcoming’ is deprecated. Please use ‘list’ instead. in /wp-includes/functions.php on line 3842

    #1140019
    George
    Participant

    I’m sorry to hear this, Tyler!

    To help me investigate further, can you post your site’s complete, un-edited System Information to this thread? Here is how to do that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    As for that error message, does it persist if you activate a default theme on your site like Twenty Twelve or Twenty Sixteen, etc?

    Thanks,
    George

    #1140476
    Tyler
    Participant

    Home URL
    http://localhost/wcc
    Site URL
    http://localhost/wcc
    install keys

    WordPress version
    4.5.3
    PHP version
    5.4.19
    plugins

    Black Studio Touch Dropdown Menu version 1.0.0 by Black Studio(http://www.blackstudio.it)
    Contact Form 7 version 4.4.2 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
    Disable Comments version 1.5 by Samir Shah(http://rayofsolaris.net/)
    The Events Calendar PRO version 4.2.2.1 by Modern Tribe, Inc.(http://m.tri.be/20)
    Google Analytics Dashboard for WP version 4.9.3.1 by Alin Marcu(https://deconf.com)
    Remove Admin Bar version 1.0 by Sam Berson(http://samberson.co.uk)
    MailChimp for WordPress version 3.1.11 by ibericode(https://ibericode.com/)
    Sermon Manager for WordPress version 1.9.6 by Jack Lamb(http://www.wpforchurch.com/)
    The Events Calendar version 4.2.2 by Modern Tribe, Inc.(http://m.tri.be/1x)
    WCK – Custom Fields and Custom Post Types Creator version 1.3.0 by Cozmoslabs, Madalin Ungureanu, Cristian Antohe(http://www.cozmoslabs.com)
    Yoast SEO version 3.3.4 by Team Yoast(https://yoast.com/)

    network plugins

    mu plugins

    theme
    WCC
    multisite

    settings

    recurring_events_are_hidden = exposed
    tribeEventsTemplate =
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    previous_ecp_versions =

    Array
    (
    [0] => 0
    [1] => 3.9.1
    [2] => 3.9.3
    [3] => 3.10.1
    [4] => 3.11
    [5] => 3.11.2
    [6] => 3.12.1
    [7] => 4.0.5
    [8] => 4.0.7
    [9] => 4.1.3
    [10] => 4.1.4
    [11] => 4.2
    )

    latest_ecp_version = 4.2.2
    last-update-message = 4.2.2
    defaultValueReplace =
    disable_metabox_custom_fields = hide
    pro-schema-version = 4.2.2.1
    eventsDefaultOrganizerID =
    eventsDefaultVenueID = 848
    eventsDefaultAddress =
    eventsDefaultCity = Springfield
    eventsDefaultState = OR
    eventsDefaultProvince =
    eventsDefaultZip =
    defaultCountry =

    Array
    (
    [0] => US
    [1] => United States
    )

    eventsDefaultPhone =
    tribeEventsCountries =
    stylesheetOption = tribe
    tribeEnableViews =

    Array
    (
    [0] => list
    [1] => month
    [2] => week
    )

    viewOption = month
    tribeDisableTribeBar =
    hideLocationSearch =
    hideRelatedEvents = 1
    monthEventAmount = 3
    dateWithYearFormat = F j, Y
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    weekDayFormat = D jS
    dateTimeSeparator = @
    timeRangeSeparator = –
    datepickerFormat = 0
    earliest_date = 2016-07-17 10:00:00
    latest_date = 2016-07-17 11:15:00
    donate-link =
    postsPerPage = 10
    liveFiltersUpdate =
    hideSubsequentRecurrencesDefault =
    userToggleSubsequentRecurrences = 1
    recurrenceMaxMonthsBefore = 6
    recurrenceMaxMonthsAfter = 6
    showComments =
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    embedGoogleMaps = 1
    geoloc_default_geofence = 25
    geoloc_default_unit = miles
    embedGoogleMapsZoom = 10
    debugEvents =
    schema-version = 4.2.2
    earliest_date_markers =

    Array
    (
    [0] => 2872
    [1] => 2872
    )

    latest_date_markers =

    Array
    (
    [0] => 2872
    [1] => 2872
    )

    organizer_venue_amalgamation = 1
    tribe_events_timezone_mode = site
    tribe_events_timezones_show_zone =
    week_view_hide_weekends =
    enable_month_view_cache =

    WordPress timezone
    America/Los_Angeles
    server timezone
    UTC
    common library dir
    C:\xampp\htdocs\wcc\wp-content\plugins\the-events-calendar\common\src\Tribe
    common library version
    4.2.1.1

    #1140929
    George
    Participant

    Thank you for posting this, Tyler.

    I’ve looked through your system information and didn’t spot anything outright problematic, nor was I able to recreate this problem on my own testing site using the same exact recurrence configuration as the event you shared a screenshot of.

    With this in mind, then, to further help troubleshoot here:

    1. Does that recurring event have any “exclusions”? If so, can you share a screenshot of the recurrence info that includes all of the exclusions?

    2. Can you try making a NEW event—just for testing purposes—that has the same recurring event configuration as the one you shared a screenshot of here? Now that you have updated to the newer versions of our plugins, I am curious if the same problem will arise with this new, post-update Test event.

    Thank you!
    George

    #1149030
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 10 posts - 1 through 10 (of 10 total)
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