Recurring events

[Marlies]

Since the latest update of Event Calender Pro I have problems with the recurring events. On one day, 24 november the events I’ve entered, recurred several 100 times…on one day (24 november)! Can you help me solve this problem?

Thanks
Marlies

[designworksgarage]

I have the same issue today.. Adds in OK up till a certain point, then goes nuts and adds quite a few on the same day.. NO good.

[Hunter]

Hello to the both of you 🙂

@designworksgarage, would you mind creating a separate thread? The issues may be the same, but dividing the information appropriately helps our developers come to a resolution much quicker.

@Marlies, can you send over your System Information as a private reply in addition to a screenshot of the recurrence rules of the event that has gone haywire?

Thanks again to the both of you and have a wonderful rest of your day.
Cheers!

[Marlies]

This reply is private.

[Hunter]

Hi Marlies,

Thanks for the response 🙂

There is not a problem with the recurring events that have an end date.

This is definitely useful information! Glad to see we’re headed in the right direction. It appears the entire System Information didn’t come over. Can you try sending everything included as a private reply? Additionally, please send over screenshots of the ‘Time & Date’ section of the event that is giving you troubles. (see screenshot below)

[Marlies]

This reply is private.

[Hunter]

This reply is private.

[Marlies]

This reply is private.

[Hunter]

Hello and thanks for sending that over 🙂

We just released a maintenance release update which aimed to fix the recurring events running amok! Update to version 4.2.2.1 of PRO and if you’re still experiencing issues, let me know and we’ll continue troubleshooting.

Thanks for your patience while we got to addressing the issue and have a great Monday!

[Marlies]

Hi Hunter,

Thanks!

Marlies

[Hunter]

Thanks for the update! I’ll close this out but feel free to create a new one if anything else comes up. Cheers!

[Author]

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