Recurring Events

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  • #1127309
    Joanna
    Participant

    Hi there,

    I have been happily using your Pro plugin since November and it’s been great but just recently I have been having some problems with my calendar. I set up a lot of events in about February and until today have not really logged into my Word Press admin page for some months. My calendar has worked fine until a couple of days ago when I noticed three warnings had appeared at the top of the page:

    Warning: key() expects parameter 1 to be array…
    Warning: reset() expects parameter 1 to be array…
    Warning: creating default object from empty value in…

    (Please see screenshot attached).

    I googled this etc and noticed that quite a few users had already logged this with you and you were working on it, so I was not concerned as it did not appear to be affecting the functionality of my calendar. However this morning, a load of events (number reduced to 7 events from between 20 to 40) have disappeared from my calendar. The events are missing from today and the rest of the year but strangely are not missing from yesterday or the days before.

    I logged into Word Press and noticed that there was suddenly no option to add a new recurring event. I checked the plugins section and the Events Calendar Pro plugin had been deactivated (not by me) and it said it needed updating to version 4.2. I updated and then activated the Pro plugin and the recurrence options etc reappeared. However, the missing events have not reappeared.

    I have gone to edit one of the events that I know to be missing and it contains the correct information and shows that the event is set to occur every week and never ends, so it should be appearing in the calendar (there is a long list of excluded dates that I did not add in but these are all from the past and I presume these have been automatically added so these old events are not shown on the calendar as my settings are set to clean up recurring events after one month).

    This is all I know and I have no idea whether any of these issues or observations are connected. I am not sure what to try to sort this out so any advice would be appreciated.

    Many thanks,
    Jo

    #1128020
    Hunter
    Moderator

    Hey Joanna,

    Thank you for reaching out and sorry to hear about the issues.

    We’ve got a logged bug in regards to the ‘json_ld’ warnings you’re seeing, so I’ve added this thread to the report for the developers to reference while working towards a resolution. It should be out in the next maintenance release. In the mean time, you can either downgrade to version 4.1.4 or replace ‘define(‘WP_DEBUG’, false);’ in your wp-config.php file with this:

    ini_set(‘log_errors’,’On’);
    ini_set(‘display_errors’,’Off’);
    ini_set(‘error_reporting’, E_ALL );
    define(‘WP_DEBUG’, false);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    Should you choose to revert back to version 4.1.4 until we can get a fix, you can download prior versions of TEC here: https://wordpress.org/plugins/the-events-calendar/developers/

    Previous versions of PRO can be downloaded here: https://theeventscalendar.com/my-account/downloads/

    You’ll also need to update manually, instructions can be found here: https://theeventscalendar.com/knowledgebase/manual-updates/

    In response to your second question, would you mind sending over a screenshot of the recurrence rules for an event that is showing signs of the issue? Additionally, what happens if you create a new event with the same recurring rules you have set up? Lastly, are you able to check your database to see if the events have been created, but for some reason aren’t displaying?

    Thank you again and I look forward to resolving this with you. Have a good day!

    #1130625
    Geoff
    Member

    Hey there,

    Just want to drop a quick note in here to let you know that The Events Calendar 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.

    Thanks so much for your patience while we worked on this!

    Cheers,
    Geoff

    #1136609
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 1 through 4 (of 4 total)
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