Recurring Event Update Fatal Error

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  • Author
    Posts
  • #1421798
    Ruth
    Participant

    When we tried to edit a recurring event (this site has a lot of recurring meetings so it is critical that this works), couldn’t update. Got an error.

    [09-Jan-2018 16:11:25 America/New_York] PHP Fatal error: Allowed memory size of 583008256 bytes exhausted (tried to allocate 67108872 bytes) in ~/public_html/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence.php on line 92

    unable to update plugin – get this error
    Downloading update from https://pue.tri.be/api/plugins/v2/download?plugin=events-calendar-pro&version=4.4.20.1&installed_version=4.4.15&domain=collierdems.org&multisite=0&network_activated=0&active_sites=1&wp_version=4.9.1&key=864cd72bba9897a72a49b977b385dc0dfc0da050&dk=8492c72a924a0647c905d685b68402364ed43623&o=o…

    Download failed. cURL error 61: Unrecognized content encoding type. libcurl understands deflate, gzip content encodings.

    the system info is old. It came in from a previous ticket. I don’t have an option to change it.
    here is current system info:

    HOME URL

    Home


    SITE URL

    Home


    SITE LANGUAGE
    English
    CHARACTER SET
    UTF-8
    NAME
    Ruth Kuttler
    EMAIL
    [email protected]
    INSTALL KEYS
    events-calendar-pro = 864c################################a050
    WORDPRESS VERSION
    4.9.1
    PHP VERSION
    7.0.26
    PHP
    max_execution_time = 160
    memory_limit = 556M
    upload_max_filesize = 32M
    post_max_size = 32M
    display_errors = 0
    log_errors = 1
    SERVER
    Apache
    SAPI
    cgi-fcgi
    PLUGINS
    WP Hide & Security Enhancer version 1.4.7.4 by Nsp Code(http://www.nsp-code.com)
    Gravity Forms version 2.2.5 by rocketgenius(http://www.rocketgenius.com)
    The7 Ultimate Addons for Visual Composer version 3.16.20 by Brainstorm Force(https://www.brainstormforce.com)
    Advanced Access Manager version 5.0.4 by Vasyl Martyniuk (https://vasyltech.com)
    Akismet Anti-Spam version 4.0.2 by Automattic(https://automattic.com/wordpress-plugins/)
    Constant Contact Plugin for WordPress version 4.1.1 by Katz Web Services, Inc.(https://katz.co)
    The7 Convert Plus version 3.0.3 by Brainstorm Force(https://www.brainstormforce.com)
    gFrom Fix version 1.5.0 by Stefan Cizmar
    The7 Elements version 1.4.2.1 by Dream-Theme(http://dream-theme.com/)
    Duplicate Page version 2.4 by mndpsingh287(https://profiles.wordpress.org/mndpsingh287/)
    The Events Calendar PRO version 4.4.15 by Modern Tribe, Inc.(http://m.tri.be/20)
    The7 Go Pricing – WordPress Responsive Pricing Tables version 3.3.7 by Granth(http://granthweb.com)
    Google Analytics Dashboard for WP (GADWP) version 5.1.2.5 by Alin Marcu(https://deconf.com)
    Gravity Forms Constant Contact Add-On version 3.0 by Katz Web Services, Inc.(https://katz.co)
    Gravity Forms PayPal Standard Add-On version 2.8 by rocketgenius(http://www.rocketgenius.com)
    Gravity Forms Zapier Add-on version 2.1 by rocketgenius(http://www.rocketgenius.com)
    GTranslate version 2.8.35 by Translate AI Multilingual Solutions(https://gtranslate.io)
    The7 WPBakery Page Builder version 5.4.5 by Michael M – WPBakery.com(http://wpbakery.com)
    Members version 2.0.2 by Justin Tadlock(https://themehybrid.com)
    Merge + Minify + Refresh version 1.8.9 by Launch Interactive(http://launchinteractive.com.au)
    MetaSlider – Pro Add-on Pack version 2.7.3 by Team Updraft(https://www.metaslider.com)
    MetaSlider version 3.6.7 by Team Updraft(https://www.metaslider.com)
    Participants Database version 1.7.7.2 by Roland Barker, xnau webdesign(https://xnau.com)
    Recent Posts Widget With Thumbnails version 5.2.2 by Martin Stehle(http://stehle-internet.de)
    Recent Tweets Widget version 1.6.8 by Noah Kagan(http://sumome.com)
    Redirection version 2.10.1 by John Godley(http://urbangiraffe.com)
    The7 Slider Revolution version 5.4.6.3.1 by ThemePunch(http://themepunch.com)
    Speed Booster Pack version 3.6.1 by Macho Themes(https://www.machothemes.com/)
    Templatera version 1.1.12 by WPBakery(http://wpbakery.com)
    The Events Calendar version 4.6.8 by Modern Tribe, Inc.(http://m.tri.be/1x)
    WooCommerce version 3.2.6 by Automattic(https://woocommerce.com)
    WooDonation version 1.0.3
    Yoast SEO version 5.9.1 by Team Yoast(https://yoast.com/)
    WP Help version 1.5.3 by Mark Jaquith(http://coveredwebservices.com/)
    WP Mail SMTP version 1.2.2 by WPForms(https://wpforms.com/)
    WP-Optimize version 2.1.1 by David Anderson, Ruhani Rabin, Team Updraft(https://updraftplus.com)
    WP Social Sharing version 2.1 by Arjun Jain(http://www.arjunjain.info/)
    WPM Photo/Video Gallery version 1.0 by Masud Rana(https://WebPuzzleMaster.com/)
    Youtube, Vimeo Video Frame for WPM Only version 2.0 by webpuzzlemaster.com(http://webpuzzlemaster.com)

    NETWORK PLUGINS

    MU PLUGINS
    Force Strong Passwords – WPE Edition version 1.6.4 by Jason Cosper(http://jasoncosper.com)
    Stop long comments version 0.0.4 by WPEngine(wpengine.com)
    wp-hide-loader.php
    THEME
    the7dtchild

    MULTISITE

    SETTINGS
    recurring_events_are_hidden = exposed
    tribeEventsTemplate = default
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    previous_ecp_versions =
    Array
    (
    [0] => 0
    [1] => 3.3.1
    [2] => 3.4.1
    [3] => 3.5
    [4] => 3.5.1
    [5] => 3.6
    [6] => 3.6.1
    [7] => 3.7
    [8] => 3.8
    [9] => 3.8.1
    [10] => 3.9
    [11] => 3.9.1
    [12] => 3.9.2
    [13] => 3.9.3
    [14] => 3.10.1
    [15] => 3.11
    [16] => 3.11.2
    [17] => 3.12.2
    [18] => 3.12.3
    [19] => 4.0.1
    [20] => 4.0.4
    [21] => 4.0.5
    [22] => 4.1.0.1
    [23] => 4.1.2
    [24] => 4.1.3
    [25] => 4.1.4
    [26] => 4.2.1
    [27] => 4.2.2
    [28] => 4.2.4
    [29] => 4.2.5
    [30] => 4.2.6
    [31] => 4.2.7
    [32] => 4.3.3
    [33] => 4.3.4.1
    [34] => 4.4.0.1
    [35] => 4.4.1
    [36] => 4.4.3
    [37] => 4.4.5
    [38] => 4.5.2.1
    [39] => 4.5.4
    [40] => 4.5.5
    [41] => 4.5.7
    [42] => 4.5.8
    [43] => 4.5.10
    [44] => 4.5.11
    [45] => 4.6
    [46] => 4.6.1
    [47] => 4.6.2
    [48] => 4.6.4
    [49] => 4.6.5
    [50] => 4.6.7
    )
    latest_ecp_version = 4.6.8
    welcome_notice = 1
    defaultValueReplace = 1
    disable_metabox_custom_fields = hide
    stylesheetOption = tribe
    tribeEnableViews =
    Array
    (
    [0] => upcoming
    [1] => month
    [2] => week
    [3] => day
    [4] => map
    [5] => photo
    )
    viewOption = month
    tribeDisableTribeBar =
    hideLocationSearch =
    hideRelatedEvents = 1
    monthEventAmount = 3
    eventsDefaultOrganizerID = 0
    eventsDefaultVenueID = 0
    eventsDefaultAddress =
    eventsDefaultCity =
    eventsDefaultState = FL
    eventsDefaultProvince =
    eventsDefaultZip =
    defaultCountry =
    Array
    (
    [0] => US
    [1] => United States
    )
    eventsDefaultPhone =
    tribeEventsCountries =
    pro-schema-version = 4.4.15
    earliest_date = 2014-01-02 18:30:00
    latest_date = 2019-12-12 18:00:00
    last-update-message = 3.10.1
    schema-version = 4.6.8
    earliest_date_markers =
    Array
    (
    [0] => 44
    )
    latest_date_markers =
    Array
    (
    [0] => 3681
    )
    donate-link =
    postsPerPage = 3
    liveFiltersUpdate = 1
    hideSubsequentRecurrencesDefault =
    userToggleSubsequentRecurrences =
    recurrenceMaxMonthsBefore = 24
    recurrenceMaxMonthsAfter = 24
    showComments =
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = $
    reverseCurrencyPosition =
    embedGoogleMaps = 1
    geoloc_default_geofence = 25
    geoloc_default_unit = miles
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = site
    tribe_events_timezones_show_zone =
    front_page_event_archive =
    last-update-message-the-events-calendar = 4.6.5
    organizer_venue_amalgamation = 1
    WP TIMEZONE
    America/New_York
    WP GMT OFFSET
    -5
    SERVER TIMEZONE
    America/New_York
    WP DATE FORMAT
    F j, Y
    WP TIME FORMAT
    g:i a

    WEEK STARTS ON

    COMMON LIBRARY DIR
    /home2/devcollierdems/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
    COMMON LIBRARY VERSION
    4.7.4

    #1423048

    Hi Ruth,

    Thanks so much for reaching out!

    I’m sorry you are having that issue. We have a few other users reporting this issue as well and we are already investigating this further.

    In the meantime, you can perform a manual update downloading the plugin from your downloads page (https://theeventscalendar.com/my-account/downloads/) and following this guide > https://theeventscalendar.com/knowledgebase/manual-updates/

    Please let me know if that works for you!

     

    Thanks,

    Jaime

     

    #1436898
    Nico
    Member

    Hey,

    Good news! We have fixed this issue in our plugin updates server. No software update is required for the fix to be applied, plugin updates should just work fine now 🙂

    Please let us know if there’s anything else we can do to help,
    Best,
    Nico

    #1456252
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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