Recurring Event – No Pop-Up Box

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  • #46189
    akapothecary
    Participant

    I’m having the same issue as in this thread: https://theeventscalendar.com/support/forums/topic/reccuring-events-break-out/
    I can’t figure out how to change the code. I tried pasting the “wp-content/plugins/events-calendar-pro/resources/events-admin.js” after my domain name, but it won’t let me edit it there. Is that how you’re supposed to access it? Could I get step by step instructions on how to do so, or could you do it for me? (I’d prefer learning to do it myself, but right now I just need it done!)

    #46211
    Barry
    Member

    Hi akapothecary,

    The first thing I’d highlight is that if you are at all unsure then it would really be worth spending some time reading many of the excellent tutorials out there in relation to using PHP to create websites.

    You should also take the time to make a complete backup of your site.

    There are a number of ways you might edit this file – you could use a piece of software called an FTP client to download a copy to your computer, where you could edit it and then upload it back to your server, or if your web host provides something like CPanel then you’ll probably have access to a file manager that you can use to do the same thing.

    Personally I would recommend either of those in preference to this last option, which is editing the files via WordPress, which you can do by logging in to the dashboard then navigating to Plugins > Editor. You should then select Events Calendar PRO from the selector at the top right and then choose to edit events-calendar-pro/resources/events-admin.js.

    After that simply replace the code with the version I provided in this post.

    Once again, please backup first of all and if you don’t feel confident doing this then it may be best to wait until the next version or seek help from a designer/developer.

    Thanks!

    #46212
    Ben
    Participant

    I am having the same issue except I am very well aware of how to edit files. I changed the file and it did not fix the issue. I checked the Chrome Inspector and there were no JS errors in the console… it simply did not work. I even verified that the JS file was being loaded on the page and that it was loading the modified version of the file.

    When I edit a specific instance of a recurring event all previous instances are deleted and all future instances are edited. This is a problem as I have the plugin installed on a site that uses a lot of recurring events. I know 3.0 is coming out soon but I don’t know how soon and I am afraid to tell the clint to simply wait for his calendar to start working properly.

    Any advice or suggestions to get this fixed?

    #46213
    Ben
    Participant

    I did just find this PHP notice being thrown:

    NOTICE: wp-content/plugins/events-calendar-pro/lib/tribe-events-recurrence-meta.class.php:44 – Trying to get property of non-object

    #46215
    Ben
    Participant

    Nevermind… After spending an hour on it last night, suddenly it is working. Just now I saw an admin-ajax.php error, reloaded the page, then the dialog started working properly. Sorry for all of the posts back-to-back.

    #46216
    Barry
    Member

    No problem, glad it’s working.

    Just for future ref though it would be great if you could create your own thread for issues like this – as even though the problem may seem very similar it quite often isn’t – and it can become quite confusing if we have to guide people simultaneously through different stages of the troubleshooting process in a single thread.

    Thanks!

    #46225
    akapothecary
    Participant

    I guess I’ll have someone else do it for now. I must admit it’s a little frustrating though as the only reason I paid for the PRO was so that I could do recurring events, and now I have to pay someone to make it work the way it’s supposed to.
    I also understand that it could be something of my theme’s doing or something else entirely, just wish it was working.
    Thanks for the quick response, I really do appreciate it, and I’ll look into tutorials on using PHP…learning all of this one step at a time!
    -Rachel

    #46265
    Barry
    Member

    Well, it certainly sounds like the problem is within our code. Though I can’t log in and fix this for you we’re definitely happy to try and guide you through the process if you’re up for that?

    If you want to begin, can you tell me if you are happy to try setting up an FTP account and using an FTP client – or alternatively if you have access to a hosting control panel such as CPanel or Plesk and can access a file manager tool that way (your web host will let you know if this is possible).

    #46321
    akapothecary
    Participant

    I’m actually meeting with someone today who should be able to walk me through it. I’ll let you know by the end of the day if I need additional help. Thanks for the willingness!

    #46322
    Barry
    Member

    No problem at all – just to highlight we don’t typically work on weekends (unless you get lucky!) so it might be Monday before we get back to you, assuming you post for more help today.

    Either way, hopefully it all works out 🙂

    #46364
    akapothecary
    Participant

    Got it working. After using the updated file, I had to deactivate then reactivate the Events Calendar and Events Calendar PRO to get it to start working.
    Thanks again for your help.

    #46371
    Barry
    Member

    Excellent.

    Generally just flushing out your browser’s cache should be sufficient to ensure the new Javascript code is observed (some browsers do that when you hit Ctrl + R) – but in any case the main thing is you’ve got everything working.

    Thanks for bearing with us here 🙂

Viewing 12 posts - 1 through 12 (of 12 total)
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