Recurring Event Have Wrong Year in Dashboard and .ics export

[ashlandartcenter]

The calendar itself seems to display fine but events in the .ics export, which we use a lot are dated 2018 rather than 2017.
http://www.ashlandartcenter.org/classes-events/

See the wrong year in the screen shot then the time and date setting or the first recurring event that does not include the year 2018.

[Hunter]

Hi and welcome back 🙂

I’d be happy to further investigate, but before doing so I’ll need you to review our Testing for conflicts guide and let me know what you find out.

Thanks and have a great weekend!

[ashlandartcenter]

Thanks, Hunter

I disabled all plugins except those by Modern Tribe, Inc. and switched themes to Twenty Sixteen and the glitch was still there exactly as described above.

[ashlandartcenter]

I discovered another glitch with the .ics export files: not only is the the year 2018 instead of 2017 but whatever month you are looking at on the calendar, the export is always for events in January. So if I load Events in April 2017 and click export, it exports events in January 2018.

[Hunter]

Hello again,

Thank you for the update. We have a bug logged resembling what you’ve described, so I’ve added this forum thread to the ticket which helps expedite the process of getting a fix included in an upcoming release. I don’t have a precise date when it will be available, but please stay tuned to our Release Notes and the plugin changelogs for more information. Luckily, it’s marked at Priority Level 1 which means it should be included in the next maintenance release.

Thanks again and let me know if you’ve got any additional questions or comments. Cheers!

[ashlandartcenter]

Recurring events are the major feature of the paid pro extension so hopefully this is fixed soon. It is having a big affect on our workflow.

Thanks, Hunter

[Hunter]

I completely understand! We are taking these issues very seriously and are thankful for your patience while we work out the kinks!

[George]

Hello!

I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread with the plugins’ Month View ics exports.

You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-3-event-tickets-4-4-3-premium-add-ons/

I hope this update helps!

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts