Recurring Event Exclusion Issue

[simon]

I have a similar issue as Nico for the timezone Hong Kong

example an event at 8pm everyday from 21 Aug-8 Sept except 5 sept

however if add an exclusion date 5 sept, it excludes the 4 sept from calander

so to exclude 6 sept, must set exclude date as 7 sept

Cheers

[Geoff B.]

Good evening Simon and welcome back!

Thank you for reaching out to us.

We are sorry to hear that some of your exclusions are not working as expected.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you provide me with a screenshot of the settings for that specific event ?

Finally, could you tell me what your timezone settings are for the Events Calendar and for WordPress  ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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