Recurrence Description not working in Events Calendar Pro 4.4

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  • Author
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  • #1224492
    Carolin
    Participant

    In our installation, any text that I enter into the Recurrence Description field does not carry through to the website. The concept of the feature is great and would be very helpful to my client who has lots of courses that run over 10+ weeks with weekly classes, and I want to show that subsequent classes are part of the wider course.

    Any fix available? From other forum posts it seems to me that this has certainly worked in the past and is widely used. Am I doing something wrong?

    Thanks!

    #1224890
    Hunter
    Moderator

    Welcome back, Carolin!

    I would be happy to see if I experience the same behavior on my test site, but before doing so I’ll need you to review our Testing for conflicts guide and let me know what you learn.

    Thanks and have a pleasant rest of your day!

    #1224974
    Carolin
    Participant

    Hi!

    I have done the following and the issue still persists:

    1) Switched on 2016 theme
    2) Disabled all plugins other than the Events Calendar ones authored by Modern Tribe
    3) Cleared my browser cache
    4) Renamed my override folder to tribe-events-bak
    5) Cleared browser cache again

    Can you help?

    • This reply was modified 9 years, 2 months ago by Carolin.
    #1225465
    Hunter
    Moderator

    Welcome back, Carolin 🙂

    Thank you for the response. I created a test series of recurring events and entered “For Carolin” into the Recurrence Description field. On the front end when viewing an event, the “For Carolin” text displays correctly when I hover over the “See All” text. Please see screenshots below:

    Am I missing anything in reproducing the issue you’re having? If so, please provide more clarification on how to reproduce the conflict and I’d be happy to test again.

    #1241129
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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