Recurrence data missing after update from 4.3 to 4.4

[brightestspark]

Hi there – Just wondering when the fix will be released for this bug, acknowledged in this ticket https://theeventscalendar.com/support/forums/topic/upgrade-to-4-4-and-new-recurring-rules-messing-up-events-in-the-calendar/#dl_post-1221136

I just updated to The Events Calendar and Events Calendar Pro 4.4.5 on our staging site and see it’s still not fixed. Is there an ETA? We have hundreds of recurring events that are all messed up and cannot be edited until this is fixed.

Thanks
Jen

[Caroline]

Hi Jen,

Thanks for taking the time to reach out! We are still making progress on this bug and have moved the associated ticket to our highest priority after multiple user reports–we hope to have a fix for this issue available very shortly, though I’m afraid we’re unable to provide a more specific timeline than that. I’ll go ahead and add this thread to the ticket to ensure that we follow up with you directly as soon as a fix is available.

I hope that helps! Thanks so much for your patience as we continue to work on this problem, and please don’t hesitate to follow up if there’s anything else that we can assist you with!

[brightestspark]

Hi team

Excited to see 4.5 rolling out and dying to upgrade from 4.3. As far as I can interpret in the release notes, this issue has not been fixed. Will it be fixed in one of the 4.5 updates?

Thanks
Jen

[Caroline]

Hi Jen,

Thanks for following up! While I’m afraid that we don’t have a fix for this feature available at this time, I can confirm that we are targeting an eventual 4.5 maintenance release for this update. That said, we are unable to provide any more specific details on release timing, and we can’t guarantee that this particular fix will definitely be addressed before our next major feature release. We’ll continue to monitor the progress of this bug in our development channels, and we’ll be sure to follow up here as soon as there’s more concrete news to share.

Thanks so much for your patience and understanding, and please don’t hesitate to let us know if you should have any other questions or concerns!

[Nico]

Hey,

Just wanted to share with you that a new maintenance release (for the Week of 12th June 2017) is out, including a fix for this issue ?

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-12th-june-2017/

Please update the plugins and let us know if the fix works for your site,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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